Systems Engineer (Service Delivery)

Responsibilities 

  • Provide technical deployments in all running projects & new projects as a team member of the Service Delivery Division.
  • Understand how to gather more technical requirements/information and recommend a solution.
  • Must be able to install Linux systems, do end-to-end/pilot testing in staging/production environments, perform ANTlabs solution verification, and perform fault escalation.
  • Perform troubleshooting and patch fixes at a hardware and software level.
  • Able to diagnose, isolate, troubleshoot, and fix technical issues under pressure.
  • Show responsibility for all assigned tasks, that may even require working after office hours (in certain urgent situations) to achieve tasks or timely project completion.
  • Demonstrates ability to execute and perform timely follow-up to ensure customer satisfaction & instill quality in every aspect of job function.
  • Any other matters as instructed by the Supervisor (or) Project Managers when required due to the job nature.
  • Overseas travel may be required for onsite implementation (duration – depends on project/customer/onsite requirement).

Technical Skills/Experience:

  • Experience in installing, managing, and troubleshooting Linux Operating systems such as RHEL, CentOS or Ubuntu
  • Experience and knowledge of open source applications/tools such as HA clustering, HA Proxy, BIND DNS, Apache, Nginx, LDAP, SMTP, NTP, NFS, SNMP, PRTG, etc
  • Experience and knowledge of Virtualization technologies (KVM, Microsoft Hyper-V and VMware)
  • Experience and know
  • wledge of Cloud Services like AWS, GCP, Azure, etc.
  • Database knowledge such as MySQL, MariaDB, PostgreSQL, etc
  • Basic understanding of cloud/enterprise networking and security best practices
  • Knowledge of OS/Application security hardening.
  • Experience in Linux shell/Bash script
  • Experience and knowledge of networking such as switching, routing, firewall, VLAN, TCP/IP
  • Knowledge of containerization and related tools (Docker, Docker Swarm, Kubernetes) will be preferred.
  • Having Dell Power Edge installation and troubleshooting experience will be advantages.

Requirements:

  • Minimum 3-5 years of technical work experience in the IT/Telecom industry with the following technical skills/experience.
  • Bachelor’s Degree in Engineering (Computer / Telecommunications), Computer Science / Information Technology, or equivalent.
  • Fast learner with a positive attitude and the ability to handle multiple concurrent projects independently without much supervision.
  • Able to perform duties inside a data center environment, outside of office hours, and/or night activities as required by the projects.